Refund Policy
Since the product(s) will be embroidered with your custom text, which means they are personalized, a
- return/refund or
- exchange
is not possible, unless you received a damaged, mislabeled, misproduced or wrong product. In that case please just contact us immediately and we'll take care!
Note: Items sent back to us without first contacting us and us approving your reasons will not be accepted.
You can always contact us for any questions regarding refunds at contact@textful.shop or via our contact form.